Posts in CUSTOMERS
Why Should I Buy From You?

At the junction of Interstate 80 and Highway 281 in Nebraska, stands a convenience store with a large, well-lit sign. The sign reads “We Have the Best-Looking Cashiers.” Customers judge the offer you put before them, then compare it to your competitors’ offers. If there is no meaningful difference, customers base their buying decisions on price...

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How to Avoid Discount Disaster

“I’m planning on running a promotion this weekend.” It was a former client of mine who owned a retail store in a university town.

“What sort of promotion?” I asked.

“I don’t know. I've been thinking maybe a 25% percent discount on everything in the store. There’s a game this weekend and I want to pack ‘em in.”

“Are you open to discussion?" I asked.

“Sure, what do you have in mind?”

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