How to Hire the Right People in 2018

Jonathan: “You’d think he’d see the trash in the parking lot and pick it up.”

Me: “Why in the world would you think that? You hired him because he was the first guy through the door who would work for $11 an hour.”

If you're like most of us small business owners, you hate hiring new employees. Distractions and inconveniences make the hiring process itself annoying, but the real reason we hate it is that most new hires don't work out. It won't be long before, yet again, you'll know that they need to go.

GUIDANCEMartin HollandDecember 21, 2017SKILL, BEHAVIOR, ATTITUDE, VALUES, HIRING, SKILLS, CULTURE, LEADERSHIP IQ, TOPGRADING, MORALEComment

How to Create a Powerful Vision for Your Company

“What do you want?”

“You mean for me or for my business?”

“Either. Both. What do you want?”

“Man...That’s a good question…”

As a business coach, it’s the first question I ask every prospective client. Such a simple question, yet very few of the business owners I meet have a clear idea of what they want or where their businesses are going.

GUIDANCEMartin HollandJune 8, 2017VISION, PURPOSE, VALUES, IDEALComment

How to Change Reality

“Are you sitting down?”

It was our new regional salesman, Frank, talking to a customer on the phone.

“I’ve got pricing for you, and I just want to be sure you’re sitting down when I tell you.”

I was in Georgia to find out why Frank was struggling, and it was apparent. The quote was for a small commercial job, but Frank thought $10,000 was a lot of money. It showed.